Data protection

1. Data protection at a glance

Data Protection Notice

1. Data Protection at a Glance
General notes

The following information provides a quick overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our Data Protection Notice set out below this text.

Data collection through this website

Who is responsible for the collecting of data through this website?

The data processing on this website is carried out by the website operator, whose contact details can be found in the legal notice of this website.

How do we collect your data?

Firstly, your data is collected by you providing it to us. This may be, for example, data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or the time at which the page was viewed). This data is collected automatically as soon as you access this website.

What do we use your data for?

Part of the data is collected in order to ensure faultless provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to receive at no cost information about the origin, recipient and purpose of your personal data stored. You also have the right to request the rectification or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Please contact us at any time at the address given in the legal notice if you have any further questions on this or any other data protection issues.

Third-party analytics and tools

When visiting this website, your surfing behaviour can be statistically evaluated. This is done mainly with cookies and with so-called analysis programs.

Detailed information on these analysis programs can be found in the following Data Protection Notice.

2. General notes and mandatory information Data protection

The operator of this website respects your privacy and is committed to protecting your personal data. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Data Protection Notice.

When you use this website, various items of personal data are collected. Personal data is any data by which you can be personally identified. This Data Protection Notice explains what data we collect and what we use it for. It also explains how this is done and for what purpose.

Your attention is drawn to the fact that transmitting data over the internet (e.g. communication by e-mail) may involve security risks. Complete protection of the data against access by third parties is not possible.

Information on the data controller

The data controller for this website is:

Ruhr Lab GmbH

Glückaufstr. 56
D-45896 Gelsenkirchen
Germany

Telephone number: +49 152 268 760 15
E-mail: service@ruhr-lab.de

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent given to us at any time. For this purpose, an informal notice sent to us by e-mail is sufficient. The legality of any data processing that took place prior to the revocation is not affected by such revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS ON WHICH PROCESSING IS BASED IN EACH CASE CAN BE FOUND IN THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects shall have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data automatically processed by us on the basis of your consent or in fulfilment of a contract transferred to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically practicable.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock symbol is displayed in your browser address bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, erasure and rectification

Within the scope of the applicable legal provisions, you have the right at any time and free of charge to be notified about your personal data that has been stored, its origin and recipient and the purpose of data processing and, if applicable, the right to rectification or erasure of this data. Please contact us at any time at the address given in the legal notice if you have any further questions on this or any other personal data issues.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of the personal data we hold about you, we will usually need time to check this. For the duration of this check, you have the right to request the restriction of processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of its erasure.
  • If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection in accordance with Art. 21 (1) GDPR, your interests must be weighed against ours. Until it has been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or one of its Member States.

Objection to advertising e-mails

We hereby expressly object to the using of contact data published on this website within the scope of our obligation to provide a legal notice for the purpose of sending advertising and information material that has not been expressly requested. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Data collection through this website

Cookies

Our website uses cookies. Cookies are small text files and do not cause any damage to your device. They are saved either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain saved on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be saved on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to analyse user behaviour or to display advertising.

Cookies that are required to enable the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are saved on the basis of Art. 6 (1) (f) GDPR, unless another legal basis has been indicated. The website operator has a legitimate interest in saving cookies for the technically faultless and optimised provision of its services. If consent to the saving of cookies has been requested, the saving of the cookies in question is based exclusively on this consent (Art. 6 (1) (a) GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the placement of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be impaired.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the scope of this Data Protection Notice and, if necessary, request your consent.

Cookie consent with Borlabs cookie

Our website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter Borlabs).

When you access our website, a Borlabs cookie is saved in your browser to record the consents you have given or the revocation of those consents. This information is not shared with the Borlabs cookie provider.

The collected data will be stored until you request that we erase it or until you delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. The statutory periods for keeping records remain unaffected. Details about data processing in the Borlabs cookie can be found at https://borlabs.io/kb/what-information-does-borlabs-cookie-store/

Borlabs cookie consent technology is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 (1) sentence 1 (c) GDPR.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and handling any follow-up enquiries. We will not forward this data without your consent.

The processing of this data is based on Art. 6 (1) (b) GDPR if and to the extent that your request is related to the fulfilment of a contract or is necessary to take pre-contractual steps. In all other cases, the processing is based on our legitimate interest in effectively handling the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request that we erase it, revoke your consent to it being stored, or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory statutory requirements – especially statutory periods for keeping records – remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not forward this data without your consent.

The processing of this data is based on Art. 6 (1) (b) GDPR if and to the extent that your request is related to the fulfilment of a contract or is necessary to take pre-contractual steps. In all other cases, the processing is based on our legitimate interest in effectively handling the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested.

The data you send to us via contact requests will remain with us until you request that we erase it, revoke your consent to it being stored, or the purpose for storing the data no longer applies (e.g. after completed processing of your enquiry). Mandatory statutory requirements – especially statutory periods for keeping records – remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If corresponding consent has been requested (e.g. consent to the saving of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be revoked at any time.

Browser plugin

You may prevent the saving of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the transmission to Google of data generated by the cookie and related to your use of the website (including your IP address), and the processing of this data by Google, by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google’s privacy policy https://support.google.com/analytics/answer/6004245?hl=en.

Retention period

User-level and event-level data that is stored by Google and linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymised or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=en

5. Plugins and tools Google Web Fonts

This site uses so-called Web Fonts, which are provided by Google, for the uniform display of fonts. When calling up a page, your browser downloads the required Web Fonts into your browser cache for correct display of texts and fonts.

For this purpose, your browser has to contact the Google servers. This provides Google with information that this website was accessed via your IP address. The use of Google Web Fonts is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If corresponding consent has been requested (e.g. consent to the saving of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be revoked at any time.

If your browser does not support Web Fonts, a standard font is used by your computer.

You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy https://policies.google.com/privacy?hl=en.